resolved
This incident has been resolved.
Claude.ai unavailable and elevated errors on the API
Official Claude incident record with affected components, status, timeline updates, and links back to relevant status checks.
Affected components
These are the official Claude components attached to this incident. Component data can help separate a web app issue from an API, Console, or Claude Code issue.
claude.aiClaude Console (platform.claude.com)Claude API (api.anthropic.com)Claude CodeClaude CoworkClaude for Government
Official timeline
Updates are shown from the official Claude status incident record.
monitoring
We are seeing success rates across all services return to normal, and are monitoring closely to prevent any further issues. Impact occurred from 17:34–18:52 UTC.
identified
We are continuing to work to resolve the issues preventing users from accessing Claude.ai, and causing elevated authentication errors for requests to the API and Claude Code.
identified
We have identified an issue resulting in elevated errors on the Anthropic API, as well as issues accessing Claude.ai, including log-in paths for Claude Code. We are working to resolve these issues, and will provide an update as soon as possible.
investigating
We are investigating an issue preventing users from reaching Claude.ai, and will provide an update as soon as possible.