Service disruption on Claude Code on the web and related services

Official Claude incident record with affected components, status, timeline updates, and links back to relevant status checks.

Affected components

These are the official Claude components attached to this incident. Component data can help separate a web app issue from an API, Console, or Claude Code issue.

Claude Cowork

Official timeline

Updates are shown from the official Claude status incident record.

resolved

The issue affecting Claude services has been resolved. Impact occurred from 23:42 to 00:50 UTC.

investigating

We are investigating degraded performance in Claude Code on the Web sessions and related products (Cowork Remote, Routines, Claude Code Mobile)