Errors logging into Claude.ai

Official Claude incident record with affected components, status, timeline updates, and links back to relevant status checks.

Affected components

These are the official Claude components attached to this incident. Component data can help separate a web app issue from an API, Console, or Claude Code issue.

claude.ai

Official timeline

Updates are shown from the official Claude status incident record.

resolved

This issue has been resolved.

investigating

From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.