Elevated errors on Claude Code and Claude Cowork

Official Claude incident record with affected components, status, timeline updates, and links back to relevant status checks.

Affected components

These are the official Claude components attached to this incident. Component data can help separate a web app issue from an API, Console, or Claude Code issue.

Claude CodeClaude Cowork

Official timeline

Updates are shown from the official Claude status incident record.

resolvedAug 28, 08:21 PM UTC

The issue affecting Claude Cowork and Claude Code on the web has been resolved.

monitoringAug 28, 06:21 PM UTC

A mitigation has been applied for the issue affecting Claude Cowork and Claude Code on the web, and we are monitoring for recovery. Sessions that disconnected earlier can be retried

identifiedAug 28, 05:22 PM UTC

We have identified an issue with an upstream cloud provider affecting Claude Cowork and Claude Code on the web. Some sessions may fail to start or disconnect mid-task; affected sessions can be retried. We are in contact with the provider and will provide an update as soon as possible.