Degraded performance on claude.ai

Official Claude incident record with affected components, status, timeline updates, and links back to relevant status checks.

Affected components

These are the official Claude components attached to this incident. Component data can help separate a web app issue from an API, Console, or Claude Code issue.

claude.ai

Official timeline

Updates are shown from the official Claude status incident record.

resolved

This issue has been resolved.

monitoring

We have seen success rates return to normal for requests on Claude.ai and are monitoring closely.

investigating

We are investigating reports of elevated errors affecting chats on claude.ai. We will provide an update as soon as possible.