Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Official Claude incident record with affected components, status, timeline updates, and links back to relevant status checks.

Affected components

These are the official Claude components attached to this incident. Component data can help separate a web app issue from an API, Console, or Claude Code issue.

claude.aiClaude Console (platform.claude.com)

Official timeline

Updates are shown from the official Claude status incident record.

resolved

This issue has been resolved.

monitoring

We are seeing success rates recover across affected services. Core inference and the API are not impacted.

investigating

We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.