Degraded functionality for Claude Cowork on Windows

Official Claude incident record with affected components, status, timeline updates, and links back to relevant status checks.

Affected components

These are the official Claude components attached to this incident. Component data can help separate a web app issue from an API, Console, or Claude Code issue.

Claude Cowork

Official timeline

Updates are shown from the official Claude status incident record.

identified

A Windows update released September 8 has caused Claude Cowork on Windows is unable to run local commands on your PC, because its workspace can no longer reach your computer’s drive. For most users, chat and reading or editing files still work. We have identified the cause as a change in Windows; Microsoft has developed a fix and is working on releasing it. There’s no in-app workaround yet, and restarting or reinstalling won’t help. We’ll post an update when we have more to share.