monitoring
We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
Delayed credits on the Claude Platform
Official Claude incident record with affected components, status, timeline updates, and links back to relevant status checks.
Affected components
These are the official Claude components attached to this incident. Component data can help separate a web app issue from an API, Console, or Claude Code issue.
Claude Console (platform.claude.com)Claude API (api.anthropic.com)
Official timeline
Updates are shown from the official Claude status incident record.
investigating
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.