Elevated errors loading usage data on platform.claude.com

Official Claude incident record with affected components, status, timeline updates, and links back to relevant status checks.

Affected components

These are the official Claude components attached to this incident. Component data can help separate a web app issue from an API, Console, or Claude Code issue.

Claude Console (platform.claude.com)

Official timeline

Updates are shown from the official Claude status incident record.

resolved

This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

investigating

We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.